KOLON IMPRESSIONS’ EXCHANGE & REFUND POLICY

Thank you for your purchase! We hope you love your new fragrance. However, if you are not completely satisfied, we are here to help.

RETURNS: Eligibility:You may return items that are unopened or have been tested with up to 5 to 10 sprays within 7 days of receiving them for a full refund.
Condition: Items must be in their original packaging and must not be used or damaged.

REFUND: Refunds will be processed within 7-10 business days after we receive the returned item. The refund will be issued to the original payment method used at the time of purchase.
Please note, delivery charges for the original order are non-refundable

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will arrange for a replacement or refund at no additional cost.

Final Sale Items:

Please note that sale items and gift cards are non-returnable.
If you have any questions or need assistance with your return, feel free to reach out to our customer service team at [email address].
Thank you for being a valued customer of Kolon Impressions!